Big Boost Casino Terms and Conditions

White Star B.V., trading as “Big Boost”, is a company registered in Curacao with registration number 153150. Its registered office is located at Korporaalweg 10, Willemstad, Curaçao.

The company is licensed and regulated by the Curacao Gaming Control Board (GCB) under license number OGL/2023/159/0076 to offer interactive gambling through its website.

Big Boost may appoint third-party agents such as Privado Ltd (Chytron, 1, Flat/Office 301, 1075 Nicosia, Cyprus) to provide payment and clearing services.

The services are available through the website, which is currently located at “bigboost-in.com”.

In these terms and conditions, “Big Boost”, “the company”, or similar references refer to White Star B.V.

By visiting the website, creating an account, or using any services, users agree to follow these Terms and any additional rules that may apply. These include:

• The Privacy and Cookie Policy;
• Specific game rules shown in the games, such as limits and maximum wins (“Game Rules”);
• Any conditions listed for using a particular part of the services;
• other relevant terms, rules, or policies related to promotions, bonuses, offers, or any part of using the services.

Each time the website is visited, or the services are used, it is considered an acceptance of the current Terms, including any updates made since the last visit. If the Terms are not accepted, the website and services must not be used.

These Terms will stay in effect until they are ended according to the rules listed here or with at least seven (7) days’ notice from either side. However, some parts of the Terms may still apply even after termination, if they are meant to continue based on their wording or purpose.

When registering an account, users confirm and guarantee the following:

1. They are at least 18 years old, or older if required by local law.
2. All personal information provided is accurate, including full name, date of birth, current address, email, and phone number. Any changes must be updated.
3. They are legally allowed to enter into binding agreements.
4. The account is for personal use only and is not being opened for someone else.
5. The account will not be sold, transferred, or used on behalf of another person.
6. Users are responsible for following any laws that apply to their location and actions.
7. They are not a Politically Exposed Person (PEP), a Head of an International Organization (HIO), or closely related to either. Any status change must be reported.
   Definitions for clause 7:
   PEPs include high-ranking public officials like heads of state, ministers, judges, military generals, leaders of political parties, and heads of state-owned businesses.
   HIOs are or were recently leaders of international organizations established by governments.Family members include spouses, children, parents, in-laws, and siblings.Close associates include business partners, romantic partners, people involved in financial transactions or charitable work with a PEP or HIO, or those on shared insurance policies.
8. They are not banned from using the Services, including by legal order.
9. They are not currently self-excluded from any other Big Boost account.
10. Only one account per user is allowed for accessing the Services.
11. Individuals who are PEPs, HIOs, or closely connected to them (such as family or close associates) are not allowed to register. Any change in status must be reported immediately.
12. Big Boost may restrict account creation to one per person, household, address, email, phone number, IP address, payment method, device, or app download. These limits will not be lifted unless a valid reason is reviewed and accepted. Contact [email protected] for help.
13. If multiple accounts are created or used against the rules, Big Boost may suspend or close them, cancel winnings, and charge a fee for handling the issue.
14. Services are not available in areas where gambling is illegal. Using the Services in violation of local laws is the user’s responsibility, and Big Boost is not liable for the outcome.
15. Personal account details must be kept up to date. Outdated information may limit access to certain services like deposits or withdrawals. Account details can be updated through the website or by contacting customer support.
16. Transferring funds between Big Boost accounts is not allowed.
17. By registering, users agree that identity, credit, and fraud checks may be carried out as required by law or regulation. Access to the account may be limited until all necessary checks are completed.
18. As part of these checks, user information may be shared with trusted third parties to complete the verification process. By registering, users give consent for this data sharing.

The ability to access or use the Website or Services does not mean that it is legal in the country or region where the user resides. No guarantee is given as to whether the Services are legal in any particular location.

Big Boost may block access to the Website and Services for users in certain regions. These territories currently include, but are not limited to, the United States, the Netherlands, France, the Dutch West Indies, and Curacao.

Technical measures are used to prevent people in Restricted Territories from using the Website or Services. Big Boost is not responsible for any damages caused by attempts to access the platform from these territories, including by using tools or methods designed to circumvent these restrictions.

Any money added to an account from a Restricted Territory, whether the person is there temporarily or permanently, will be confiscated and will not be returned.

Players can only place bets up to the lower of: the amount available in their account, or the betting limits stated in the Game Rules. Minimum and maximum bet amounts for each game are set at Big Boost’s discretion and clearly shown on the website before a bet is placed.

Big Boost is not responsible if a player joins a game without fully understanding the Game Rules or how the game works.

Using the Services comes with the risk of losing money. Players accept full responsibility for any losses and agree that they are using the Services by their own choice and at their own risk. No claims can be made against Big Boost, its parent group, or any of its staff for losses incurred.

All games are created by trusted third-party developers and tested by independent labs to ensure fairness. These tests include checking random number generators (RNG) and return-to-player (RTP) percentages.

Big Boost does not control the technical operation of the games. It is not responsible for any bugs or technical issues in the games that may affect RNG or RTP results.

Some games have maximum payout limits, as explained in their Game Rules. It is the player’s responsibility to read and understand these rules, including the fact that winnings may be capped even if a higher bet is placed.

Using the Website on a mobile network (instead of free or paid Wi-Fi) may lead to extra data charges from a user’s mobile provider. Big Boost is not responsible for any of these charges.

If a player gets disconnected while playing a game, the system will try to continue the game from where it left off once the player logs back in and reopens the game. However, this is not guaranteed. If the game cannot be resumed, any unsettled bets or stakes will be returned to the player’s account.

If the disconnection happened during a bonus or feature that gave a chance to increase winnings, only the winnings up to that point will be credited. The bonus feature won’t continue after reconnection.

If no further input or decisions are needed after the disconnection, the game will be completed and settled automatically as usual.

By using the Services, users confirm and guarantee the following:

• They are legally allowed to access and use the Services;
• They are not located in a Restricted Territory while placing bets;
• All personal and account information provided is true, accurate, and up to date;
• All funds deposited into a Big Boost account come from legal sources;
• The Services will not be used to move money from one place to another;
• The Services will not be used for illegal or fraudulent activities, including money laundering;
• Users allow their location and activity on the platform to be tracked and reported to regulators if needed.

If there is reason to believe that a user is involved in fraud, illegal activity, or has broken the Terms, Big Boost may immediately block access to the Website or Services and suspend or close the account. In such cases:

• The user must help with any investigation into the issue;
• Any money left in the account may be forfeited and not returned;
• Big Boost may report the user’s details and suspected activity to authorities, financial institutions, or other online platforms;
• To play fairly, no betting schemes or strategies can be used to beat the casino. If anything suspicious is noticed, Big Boost may freeze or close the account and keep the money.

The Company makes every reasonable effort to resolve any issues with the software or hardware used to operate the service.

The Company is not responsible for any losses that may arise if there are interruptions or failures in the operation of the service due to technical reasons, problems with hardware, software, or poor internet connection. This applies to any cases where such problems make it impossible, for example, to play games, participate in promotions, use bonuses, or deposit and withdraw funds.

The Terms of Use may be updated from time to time for various reasons. For example, due to new rules, business decisions, or customer requests. All changes are published on the website. The current version of the Terms is always available on the website and comes into force from the moment of publication. If a person continues to use the service after the update, this means that they agree to the new terms. It is recommended to regularly check the page with the Terms. If the user does not agree with the changes, he can close his account and stop using the site.

The company may at any time, at its own discretion, change, add, or remove any services, including promotions. It can also change prices, functions, description, game rules, or the operation of the site.

The company can remove the user from the mailing list and deprive him of access to future promotions. If the user has already fulfilled the conditions for participation in the current promotion, they can participate in it (if the promotion is still valid and all conditions are met). However, it will no longer be possible to participate in future promotions.

Big Boost may limit access to the Services ( any time and for any reason), temporarily suspend, or permanently close a user’s account, even without giving a specific reason. This can happen, for example, if:

• There is a suspicion of illegal or dishonest behavior;
• A law or regulation requires it;
• A major technical problem makes it impossible to provide the Services;
• The user doesn’t provide the needed information within a reasonable time;
• The user is believed to be creating legal risk or harming the business;
• The user is seen as taking unfair advantage of the company or other players;
• There is a concern that the user may be having financial problems;
• The user is not allowed to use gambling services due to job rules or professional restrictions;
• The user is believed to have seriously broken the Terms.

If there is reason to believe that the user was under the established age of majority at the time of using the Service:

• Access to the Service will be immediately restricted, and the ability to deposit and withdraw money from the account will be suspended;
• All money that was deposited into the account during the period when the user was a minor will be returned, minus any winnings received from these funds. If the amount of winnings exceeds the amount of funds deposited, the company may require a refund of the difference.

If you have a complaint about the Service, it is recommended that you contact support as soon as possible at [email protected] and describe the problem in detail. The complaint will be reviewed, and the company will try to resolve it within 90 days of receipt. All responses will be sent to the email specified when registering your account.

If the complaint has been reviewed but the solution is unsatisfactory, you can ask to forward the issue to the compliance department.

If there is reason to believe that the company is seriously violating the terms of its license, you can contact the holder of the main license, Antillephone N.V. The contact email address is listed at the bottom of the site.

In the event of a dispute, the records of the servers on which the Service operates are considered final and main evidence when considering complaints or claims.

The site and its services are provided as is, without warranties. No one promises that everything will work without failures, errors, or be completely protected from viruses and hacking. From time to time, access to the site or services may be absent. No responsibility is borne for possible losses, such as profits, customers, time, or business opportunities.

In the event of a breach of these Terms, laws, or the rights of others, the guilty party shall be obliged to compensate and defend Big Boost, its partners, employees, and other related persons from any claims, suits, and losses that may arise due to such breach.

Big Boost and its partners store user data such as name, address, and payment information, and rely on the accuracy of this information. In the event that false or inaccurate data is provided, the responsibility for the possible consequences lies with the user.

Any personal data shared while registering for or using the Services will be stored and handled in line with our Privacy and Cookie Policy.